Re-Opening of Sales and After Sales Departments from JUNE1 st 2020.
We are pleased to announce that Perkins SALES and AFTERSALES will re-open from June 1st 2020.
In line with Government guidelines and advice, we can now provide our full service and sales operations including Ford Service, Subaru Service, MG Service including repair , MOT and Parts operations. You can now book in your current vehicle for its annual service and MOT by calling - 01376 550899 and ask for the SERVICE TEAM.
We have taken extensive measures to ensure the health and wellbeing of our customers and our dedicated team of employees at PERKINS, and have implemented strict distancing guidelines along with other preventative measures across our dealership. To enable us to operate safely we have changed the layout of our premises to allow 2M distance throughout, with a one way system for SERVICE CUSTOMERS, protective screens, temperature checks, hand sanitising stations, face masks, protective gloves and new cleaning procedures to maintain cleanliness throughout the front and back of house environments.
Your vehicle and Our Vehicles
When your vehicle arrives at our dealership, it will be subject to cleaning procedures and protection before we handle it, and after we have completed the required work on your car, it will go through another cleaning process to return the vehicle thouroughly cleansed. We are enhancing the use of VIDEO SAFETY CHECKS on your car to ease the communication process and to limit your required visits to the dealership. The external and internal "touch" points of your car will be cleansed and protected for when you pick up your car.
Our courtesy car fleet will also have been through our cleansing process every morning before you use the car and will be repeated every night to enable the next customers confidence in usage. We would please ask to NOT LEAVE ANYTHING IN THE COURTESY VEHICLE - PLEASE TAKE YOUR RUBBISH WITH YOU.
All of our SALES vehicles have been cleansed and protected are are now ready to make your sales appointment to view the car. We have a NEW TEST DRIVE PROCEDURE and have process' now in place to make your visit a ONE STOP SHOP when visiting Perkins Garages Rayne. We can value your part exchange and arrange your finance from the comfort of your own home and you can collect within a contactless and hygenic procedure. From Monday JUNE 1st we are back open 7 days a week at our usual business hours of 8.30 - 6 pm Monday to Friday - 8.30- 5pm on Saturday and 10-4pm on Sunday - We welcome you back to our dealership, the showroom operates under FULL SOCIAL DISTANCING guidelines. Used and Nearly New cars and Vans are prepared, cleansed and ready to drive away. Please call before you arrive to avoid waiting times and encourage Social Distancing.
Many Thanks for your patience for now and in the future.
Piers Terry & Andrew Paine
JUNE 1st 2020 is our re-opening date for FULL SERVICE FACILITIES and for car sales pick ups too. You can now call us on 01376 550899 on FRIDAY 22nd MAY to book your SERVICE APPOINTMENT, MOT and essential repairs. There is then a Bank Holiday on Monday 25th of which we must be closed and then from Tuesday 26th the Service Team is back in to help with all enquiries and bookings from 9.30 - 3 pm. It is strictly by appointment only.
For all customers over 70 years of age we are offering a FREE pick up and delivery service in the SERVICE DEPARTMENT to give peace of mind . A full sanitisation process also in place for you too.
We want to assure you our customers that we have implemented a number of protocols to keep you and our staff safe. These include Social Distancing measures, use of face masks, gloves , protective screens and sanitisation of your vehicle and our dealership. Our Service Team will be able to explain more when you call us to book. We have been completely closed from March 24th 2020 so we have a lot of service and MOT work to catch up on. We have introduced new working environments for our SERVICE and SALES Teams to protect them and our customers and have implemented earlier and later slots in the working week to increase productvity and clear the back logs. We ask for a little patience from our customers as we will be getting to all of you as soon as we can in this new, somewhat restricted working environment.
Look forward to seeing you again soon.
Piers Terry - Director
RESERVATION PAYMENTS ON USED CARS AND NEW CARS
Perkins Garages is currently closed. Due to the Government directive of being ordered to close our showroom, we cannot complete any sales transactions until these restrictions have been lifted in the hopefully not too distant future.
In the meantime, we have been keeping very busy with just the two Directors of the business on site every day from 9.30 until 2.30 pm, dealing with all the usual daily enquiries and questions you may have. We are here to help and guilde you, with any motoring advice you may need in these rather difficult times. All of our staff have been sent home to keep safe so there might be a few things we cant answer immdediatley but if we dont know the answer, we will do our best to find it for you.
Of course ,we still have over 200 New and Used vehicles in stock and surprisingly, we are still getting lots of enquiries on the vehicles we sell NEW and the USED vehicles we currently have in stock. SO, after much discussion, we have decicided to allow and receive RESERVATION PAYMEMENTS on the cars we have in stock. This allows you to RESERVE the car you are interested in so your search can cease and when we are able to transact and do business with you, you can look forward to your next new car with peace of mind.
PLEASE CALL - 01376 550899 or mail us - firstname.lastname@example.org and we will do our best to look aftyer your enquiry.
We are answering our phones everyday with hopefully the answers to your queries. We will not be in the offices until Tuesday 14th April due to the Easter long weekend . The main issue for most are flat batteries. We can talk you though the process of how to get your car started again but we thought we should post up this link for you just to help you along.
Copy and paste this into your browser (the bar at the very top of your screen) and there is some useful information here for you all.
We still do not have a re-opening date for Perkins as yet and we will perhaps know a little more after the Easter weekend. Please all keep safe and we will look forward to seeing you back at the dealeship when we have permission to re-open.
Piers Terry - Director
Good day to you all- We hope you are keeping safe and healthy at home. We have closed our doors from yesterday ( 24.03.2020) for initially the next three weeks and we will re-open when safe to do so.
Things you need to know so not to worry.
Ford - Subaru and MG vehicles that are still within manufacturer warranty and require a service within this time when it is not possible to have that service and maintenance work carried out NOW have some clarity.
MG - We have had direct contact from the manufacturer and all MG owners now have a 60 day and 2000 mile extention applied to their vehicles so if your service is due, then you dont have to worry about it for now. We have over 200 MG's that will be due to have routine servicing required within this period and when we are back up and running, we will continue to offer the FREE pick up and drop off service directly with you until we clear the backlog.
SUBARU - Again , we have direct contact with SUBARU UK and they have also offered a period that takes the worry away for you. No time or mileage restrictions here for now and we will offer the same FREE pick up and delivery until we clear the back log -There are over 100 Subaru cutomers of ours too that will require maintenance in this timeframe but dont worry - as soon as we are are fully open , we can clear the backlog failry quickly as all the technicians will be on overtime working to complete the outstanding works.
FORD - No official contact as yet but this is FORD and they are currently switching their attention to helping the emergency services with the continuous running of emergency service vehicles and many other roles that a company with such longevity and trust of the nation and government that only they can perform. We have confidence that Ford won't let either their valued customers or dealers down in this time of national emergency. The same FREE pick up and Delivery service will operate for ALL OF OUR CUSTOMERS.
MOT DUE ? - Dont worry - We have just had notification this morning that " cars, vans and motorcycles due their MOT from March 30th 2020 will have their MOT extended by 6 months. This will continue until confirmed otherwise. This will allow vehicle owners to continue to be able to get to work where this absolutely cannot be done from home or do essential shopping. Vehicles must be kept in a roadworthy conditioin and drivers can be prosecuted if they drive an unsafe vehicle. "
Hope this helps our valued customers
Keep safe and see you soon
Piers Terry- Andrew Paine
To all our customers
It is with much sadness and regret that we are temporarliy closing our doors. Following government advice , it is our duty to you and our staff by taking this measure.
We look forward to being able to welcome you all once again in the hopefully very near future.
Wishing you and your families good health and safety in these difficult times.
The Perkins Team
It is now Monday 23rd of March 2020, just a few days into the COVID-19 pandemic. At Perkins, from a SERVICE / MOT / RECALL / WARRANTY perspective, business operations are changing - For the last 7-10 days, we have been instructing our loyal customers to stay at home / work and let us pick up and deliver your vehicle. Its free of charge and its working well so far. We need to protect our teams in the various departments and we think we need to keep the contact between us and you to a minimum. If you are one of our customers, we are at work and we are here to look after your vehicles safety to help your keep your family safe.
THE WAY WE ARE CURRENTLY LOOKING AT THIS SITUATION IS THAT YOUR VEHICLE MUST BE LEGALLY TAXED , INSURED AND MOT'D - If your MOT expires, then your insurance will be invalid and you will not be able to re-tax your car either. If your car is under manufacturer warranty, it MUST be kept within its servcing schedules. Although the car manufacturers we are in partnership with have not made any comments or statements as yet, our opinion currently is that if your vehicle misses its scheduled service whilst within manufactuer warranty because of the owner being in isolation, then that is potenially going to be a problem as time goes on. We have a system that is practised and working so we think its best to be safe than sorry so please take advantage of our FREE PICK UP AND DELIVERY SERVICE.
We have increased sanitisation aids and have been implementing throughout all our sites improved hygiene for all parties. This includes, but is not limited, to drivers wearing the appropriate gloves, clothing and protective equipment (including wipes). We have an enhanced cleaning regime for all workspaces and vehicles - pens or tablets used for signatures are cleaned with sanitising wipes before an employee touches or uses them.
Thank you for taking the time to read this post - If you are looking to buy a vehicle we have in our stock, everything is valeted and cleaned to a very high standard and within a few hours, everything in stock (even NEW MG and SUBARU ) is ready to drive away.
Send us the pictures of your car to part exchange so we can professionaly and accurately give you a guide valuation subject to final inspection when you arrive at the dealership ( email@example.com ) . Ask our Sales Team for finance quotations if required. We can approve your finance before you arrive so your time in the dealership can be as short as possible. You can make final payment electronically to reduce further chance of contact and we have now authorised unaccompanied test drives for our own previous customers. If you have NOT done business with us before then we will sit in the back of the car.
SO - Looking to buy a car ? CALL US ON 01376 550899 and we can help.
Piers Terry - Director
If you have your vehicle booked in for Service or MOT at Perkins OR if you are in need of a SERVICE/ MOT or Warranty work precedure, then we will pick up and drop off your vehicle FREE OF CHARGE within our 20 mile normal radius. Call us on 01376 550899 to talk to Carly or Alex in the Service Team to confirm your booking. We will continue to send out reminders for MOT and SERVICE as its very important to keep your car legal and within manufacturer warranty schedules. Keep safe and sound with all of your motoring requirements.
This is a time where we should all come together and do the very best we can to help and be positive. Our reaction is to keep calm and carry on to deliver our very best to our valued customers. When it comes to your car, we will never let you down. Deliveries of New and Used vehicles is a constant for us and as long as supplies continue, we will continue to deliver.
Piers Terry & Andrew Paine - Directors 17.03.2020
Perkins Subaru have three very useful websites for the different brands we operate under. You will find our full selection of Used Subaru Essex vehicles on our used car website www.perkinsgarages.co.uk BUT, you may not know that you can find all of Subaru UK's new car information, with pricing and specification on our Subaru home page at www.perkins-subaru.co.uk - all these links are one click away at the top of our landing page. We've had many enquiries last month ( 981 to be precise) on New Subaru product and how to find the information....so here is the answer. Visit the website before you call us on 01376 550899. Ash for our Subaru Specialist Sales Team or by name - Alan Player or Piers Terry and we can help you with any queries you may have. We are open 7 days and with your navigation, you can find us at CM77 6SA - We have some excellent offers available on NEW and USED SUBARU cars along with a very special deal available on the New Forester HYBRID cars that have been Pre-Regsitered in December 2019 with 50 miles only on the odometer. Hope to see you soon at our Dealership. Subaru- Better Where it Matters
Piers Terry - Dealer Principal
Fantastic news just announced from Subaru UK on all new cars - 0% APR Finance available for 2 years ( 24 months) with 50% deposit now and the other half in 2 years time. No mileage restrictions just a simple and great value offer from Subaru UK.
While we are here, we also have the next stunning offer available to SUBARU OWNERS ONLY - So if you currently own a SUBARU then Subaru UK would like to give you a £2000 Voucher to use on your next new car purchase. This voucher is valid until the last day of APRIL 2020 and you can use it to get £2000 (incl VAT) off your next new Subaru - but only up until the end of April don't forget. - Call us to regsiter for your voucher and book your test drive in one of our demonstrators on 01376 550899. We are open 7 days.
One more offer to give you if you are thinking PCP ( Personal Contract Plan) - Available on ALL NEW CARS this 2.9% APR PCP offer is worth considering but again, only up until the end of April 2020 so if you are thikning PCP or need advice on help on how to fund your next new Subaru, then please call the Sales Team on the number above so we can help answer the questions you may have.
So to summarise, we have 3 New car offers available to you.
1. £2000 Voucher if you are a current Subaru owner of any NEW SUBARU
2.APR 0% 2 Year 50/50 Deposit finance.
3. PCP Low Rate Finance Offer of 2.9 % APR over 36 months 6-20k miles / annum.
Look forward to seeing you at the dealership soon. We have stock available and physical on site so we have a full model colour choice ( currently 09/03/2020) but this will change as the stock dries up.