Key features

This document provides summary of cover only, for full details of all Your warranty benefits, terms, conditions and exclusions, You should read the Ford Protect Used Mechanical Breakdown warranty certificate, a copy of which will be provided immediately after Your warranty is taken out or at any time on request. On receipt of Your warranty certificate, You will have time to decide if You wish to cancel the warranty - see “Your Right of Cancellation” below.

The Ford Protect Mechanical Breakdown Warranty is administered by QBE Insurance (Europe) Ltd

Significant Features and Benefits

This warranty is designed to pay for the cost of a Mechanical or Electrical Failure as defined in the warranty certificate, including a contribution towards the cost of hiring a replacement vehicle and / or overnight accommodation or rail fares as a result of such failure.

Where You have selected to purchase the warranty You can also include cover for a) Multimedia Pack Extension and / or b) MOT Test warranty.

Significant and Unusual Exclusions or Limitations
(See warranty certificate document for full details)

• Subject to the warranty terms, conditions and exclusions, the warranty covers Mechanical or Electrical Failure in respect of Mechanical and Electrical components of Your vehicle.
• To qualify for the Ford Protect Used Mechanical Breakdown warranty, Your vehicle must not
  • be more than 10 years old, with less than 100,000 miles on the odometer on the date of purchase;
  • Appear on the Excluded Vehicle list held by the selling dealer.
• The level of component cover will depend upon the age and mileage of the vehicle as follows:
  • Gold Cover
    
    Under 7 years of age and less than 70,000 miles on the odometer
    
    All Mechanical or Electrical components of the vehicle as defined in the certificate, otherwise referred to as ‘Gold’ cover.
    
    This level of cover includes the catalytic converter up to a total odometer reading of 70,000 miles
  • Silver Cover
    
    Under 10 years of age and less than 100,000 miles on the odometer
    
    Specified Mechanical and Electrical components as defined in the certificate, otherwise referred to as ‘Silver’ cover.
• The maximum amount payable under the warranty during the Period shall be up to the purchase price of the vehicle as stated in the certificate Schedule.
• To maintain cover under the warranty, You must have the vehicle serviced in accordance with the manufacturer’s guidelines as set out in their handbook.
• Cover for hiring a replacement vehicle is limited to an amount of £30 per day, inclusive of VAT, for up to 7 days.
• Cover for the cost of overnight accommodation or rail fares is limited to such costs, excluding the cost for meals, drinks and services, up to an amount of £60, inclusive of VAT.
• The Multimedia Pack can only be purchased in conjunction with the basic Mechanical or Electrical Failure warranty for the same i) period and ii)warranty terms, conditions and exclusions.
• The MOT Test warranty can be purchased either with the Mechanical or Electrical Failure warranty or on its own, provided the vehicle has more than 90 days remaining to the expiry date of the current MOT Test, or must be of an age where an MOT Test has not previously been required.
• Please read the full list of exclusions in the warranty certificate to ensure you are eligible

Right of Cancellation
(See warranty certificate for full details)

You have a statutory right to cancel the warranty within 14 days, starting on the later of the date You enter into the agreement, or, if different, the date You receive the warranty certificate. You are only entitled to cancel the complete warranty i.e. You cannot cancel just one of the Sections.

To cancel the warranty, please contact the Ford dealer from whom You purchased the warranty or, alternatively, write to the Administrator c/o at the following address:

Ford Protect Administration,
Eagle Way, Brentwood,
Essex CM13 3BW,

Tel: 0870 2416726,
Fax: 01277 252261

On receipt of Your notice of cancellation, You will be entitled to the following refund in respect of the fee paid for this warranty product:

• a full refund of the fee in the event that You have not received any payment under the warranty;
• a refund of the difference, less an Administration Charge of £35 inclusive of VAT, where the fee is in excess of any payments that have been made under the warranty;
• No refund where the payment(s) that have been made under the warranty exceeds the fee.

In the event that You wish to cancel the warranty at any other time, You will not be entitled to a return of any part of the fee paid.